Chi Fi Pie Rewards is Chicago Fire’s loyalty program designed to show appreciation for our loyal guests. Each time you make a purchase at any of our locations, you will be awarded one (1) reward point for every dollar spent. This is a self reward program that has a variety of rewards available depending on your accumulated points (see above). With a self reward program, rewards are not automatically applied. As a loyalty member, you will also be the first to receive special promotions!

No. The following do not apply toward earning reward points: Gift card purchases, sales associated coupons/vouchers, the Chicago Fire I Gotcha Baby or Our Mistake Cards, and Gift Catalog purchases.

Go HERE and click on Create an Account to begin filling out the registration fields. Once you have registered for your account, you can begin to earn credit by giving the server your phone number.

You can also download and sign up via our app (Apple or Android).

You need to input their date of birth when registering. A reward for a free Deep Dish Delight will automatically upload to your account at the beginning of their birthday month. An email will also be sent out to registered members to let them know that their birthday reward is uploaded and waiting to be used. If reward is not redeemed within their birthday month, it will go away.

Yes. Whether you’re using the mobile app or online ordering site, reward points will automatically upload to your accounts after the payment portion of the transaction has been completed. Make sure you log in under the Chi Fi Pie (Paytronix) login when ordering online to ensure you get your points!

No, you cannot earn rewards or redeem when using other discounts or promotional offers.

No. You cannot earn points for the purchase of gift cards.

When you provide your phone number and make a purchase at participating Chicago Fire locations, your points will automatically be tracked.

You may also use the Chicago Fire mobile app (available at the Apple and Google Play Stores) or the online guest website to track your reward points and/or cash in points towards available rewards.

Make sure you are checking the Chi Fi Pie Rewards page and NOT the Catering or Gift login page. The Chi Fi Pie Rewards login page can be found here: LOGIN HERE.

You will either login HERE or through the Chicago Fire app and cash in your earned points for rewards that fit the points they have at the moment. You will then go into the restaurant or online and order the reward you purchased on your rewards account. The discount can be applied at checkout. Your server or bartender will see your reward and can apply it per your direction.

Yes. Once a reward has been purchased with points, rewards have a 90 day expiration date. The birthday reward will expire if not used in the given month that they are uploaded to your account.

No. Redeemed rewards do not count as points toward rewards.

All current points below 360 will transfer over as a regular 1 for 1 points that can be cashed in toward available rewards. In the case of any queued $30 discounts, 360 points will be added to your reward wallet for each queued $30 discount.

We will never sell your personally identifiable information. Please review our Privacy Policy to see how we use the personally identifiable information you provide when registering the program.